How to Check IRCC Processing Times, Application Status, and Use the IRCC Web Form
A guide to three official IRCC tools every applicant should know: the processing times calculator, the Client Application Status (CAS) tool, and the IRCC Web Form for contacting IRCC about a specific file.
This resource explains how to use the three primary official tools for tracking Canadian immigration applications: (1) the IRCC processing times tool, which shows current average processing times by application type; (2) the Client Application Status (CAS) tool, which lets applicants check the status of a specific application; and (3) the IRCC Web Form, which is the official channel for contacting IRCC about an application that has exceeded published processing times.
Many applicants spend months checking unofficial sources for processing time information or calling IRCC without knowing the correct process. Using official tools correctly saves time and provides the most accurate, current information available. Knowing when and how to contact IRCC — and through which channel — also avoids common mistakes that can delay files further.
- The IRCC Processing Times tool (canada.ca/check-processing-times) shows current estimated processing times by application category and office — it is updated regularly and should be the first reference point
- Processing times are averages — your individual application may take more or less time depending on the complexity of your file and the specific visa office
- The Client Application Status (CAS) tool (services3.cic.gc.ca/ecas) allows applicants to check their application status online using their UCI and application number
- The IRCC Web Form is the appropriate channel for contacting IRCC when an application has exceeded the published processing time — phone calls to the IRCC call centre have limited effectiveness for complex file inquiries
- To use the Web Form: go to canada.ca/ircc-web-form, select the appropriate topic, and provide your UCI, application number, and a brief description of your inquiry